Tickets can be purchased online 24/7 through the calendar on our website. Additionally, you can go to the ticket office, but there are other options available.
Where can you get tickets?
At the Ticket Office or by phone
You can buy tickets at the TICKETBALIE, the ticket office at Turnhoutsebaan 329 in Borgerhout or by telephone via the TICKETLIJN (03 600 16 60).
Here are the opening hours:
- Tuesday morning from 10:00 to 13:00
- Wednesday afternoon from 13:00 to 17:00
- Friday morning from 10:00 to 13:00
Buy tickets online
You don't need an account to order tickets online. Simply enter your email address after choosing your tickets and selecting your payment and delivery method.
You can also pay with a De Roma voucher. Under Payment click on Use gift card and type the code you will find on your voucher.
Would you like to buy a voucher? You can do it here!
Box Office
For shows that are not sold out, you can always buy tickets at the box office at the entrance of De Roma.
The box office opens 45 minutes before the start of the concert or other shows. You can pay with Bancontact, VISA or Mastercard, but also in cash.
Are you on your way to De Roma and you forgot your tickets at home? No problem. Your order is registered in our ticket system. Simply mention your name at the box office and we will find your tickets.
What to do if the concert is sold out?
When a concert is sold out, we activate a waiting list.
For each concert we reserve a certain number of tickets for the artist. If the artist does not use all of his tickets, we can release these tickets for visitors on the waiting list. However, it is usually only a week or even a day or two before the concert that we know if there are still tickets available. As soon as we can release tickets, we send an email with the link to the ticket directly to all email addresses on the waiting list. All people registered on the waiting list therefore have an equal chance of getting a ticket. The key is to react quickly.
You can also search for a ticket on www.ticketswap.be. On this site you can buy tickets from other ticket holders who want to resell their tickets. We have a close official collaboration with TicketSwap. You will always receive a new ticket with your own, new barcode. This way you can be sure that the De Roma ticket you buy via TicketSwap is always valid.
Other resale sites are rarely reliable and often offer tickets at prices that are way too high. Beware of malicious resale websites or ticket purchase sites via social media. If you have purchased a ticket via an unofficial sales channel, we cannot help you if it is a counterfeit ticket and you will not be granted access to our venue. However, you can file a complaint with the FPS Economy. Submit your complaint directly via the reporting point.
What if you can't come to the show?
Tickets are never refunded or exchanged unless the performance is cancelled.
If you are unfortunately unable to attend a performance at De Roma due to unexpected circumstances, you can safely resell your ticket via TicketSwap. Thanks to our close cooperation with TicketSwap, you can safely buy or sell a De Roma ticket. You will always receive a new ticket with your own, new barcode. This way you can be sure that the De Roma ticket you buy via Ticketswap is always valid.
Pricing
Typically, we offer 2 prices, e.g., €18 - €16. This means that €18 is the standard rate and €16 is the reduced rate.
The reduced rate applies to:
- People under 26
- Seniors over 65
- Residents of 2140 or 2060 Antwerp
If only one price is mentioned (e.g., for a movie or t-dance), then there are no discounts for that event.
At De Roma, we aim to have a clear and transparent pricing policy.
All our listed prices include ticket fees and VAT. There are additional costs if you want your tickets sent by mail, which costs an extra €2.
Please note, during presales, we only offer the standard and reduced rates.
Other discounts
Discount for groups
If you buy 10 tickets or more for a show, you will benefit from a discount for each ticket. We cannot display the discount rate for groups online, so it is better to call or come to the box office.
Culture(shock) voucher for students
Secondary school students from the age of 15 can attend a selection of shows at De Roma at a lower cost thanks to the culture vouchers for students. On the page with the details of the event you can check whether the vouchers are valid for the event.
You can exchange the culture vouchers at the Ticket office (Turnhoutsebaan 329 - Borgerhout) during opening hours. It is also possible to book a ticket in advance by phone and then exchange the voucher at the Ticket office, but not later than 7 days after your call.
All information on how to buy this voucher can be found here (in Dutch).
Reduction rate (Kansentarief)
You can buy tickets at the reduced “kansentarief” rate for most performances at De Roma. when you are entitled to increased reimbursement (Recht op verhoogde tegemoetkoming). For activities where this is not possible, the price type will not be visible. Tickets at kansentarief rate can be purchased online, by phone, at the Ticket Office during opening hours, or at the Box Office if tickets are still available (we do not accept orders via email).
To order tickets at Kansentarief rate, you must request a unique code once per calendar year, either by phone or at the ticket office. This code allows you to purchase one ticket at the kansentarief rate per eligible event. You can only request a code for yourself (and for children living with you).
The Kansentarief is a personal discount, offering a fixed ticket price of €2. At De Roma, you can prove your entitlement to increased reimbursement with your A-kaart or UiTPAS.
Please note: tickets purchased at the Kansentarief rate cannot be transferred or resold. This discount cannot be combined with other discounts.
For more information (only in Dutch):
OKO Sector pass
With an OKO Sector pass you can buy your tickets by phone or at the ticket office (Turnhoutsebaan 329 - 2140 Borgerhout) during opening hours. For a maximum of two tickets, the pass entitles you to a discount of €3 per ticket on the basic price. (Discount not applicable on single-price events).
Special discounts or promotional prices
De Roma is associated with various partners, whose members can buy their tickets with a discount. In many cases, you can purchase your tickets online with your membership card. In all other cases it is best to contact our ticket office (Turnhoutsebaan 329 - 2140 Borgerhout).
Please note that these discounts do not apply to pre-sales.